Company: TFG (The Foschini Group) – Sportscene
Industry: Retail / Fashion / Apparel
Job Category: Sales and Customer Service
Location: Manzini, Eswatini
Contract Type: Full-time
Remuneration: Market-related
EE Position: Yes
Closing Date: 07 July 2025Fashion & Style
Introduction
Sportscene, a flagship brand under the TFG (The Foschini Group) umbrella, is on the hunt for energetic, customer-focused individuals to join its frontline team. Located in Manzini, this full-time opportunity places you at the heart of streetwear culture and fashion innovation. As part of TFG’s dynamic retail family, Sportscene empowers employees with tools for growth, creativity, and cultural impact. If you’re passionate about people, youth fashion, and customer experience, this is your moment to shine.
Job Description
As a Sales Associate at Sportscene, your main goal is to deliver outstanding customer experiences, connect customers with the latest in streetwear trends, and represent a brand that leads urban fashion across Southern Africa. From assisting with purchases to organizing the shop floor and smashing sales targets, you’ll play a key role in building customer loyalty and increasing store performance.Government Job Board
Key Responsibilities:
Act as a brand ambassador by representing the style and values of Sportscene
Deliver a world-class customer experience, anticipating and exceeding expectations
Match customer needs with suitable product recommendations and style advice
Actively track and report on sales performance vs. target
Stay updated with current fashion and décor trends, including global streetwear culture
Keep the shop floor looking fresh by assisting with stock replenishment and visual merchandising
Maintain clean, organized spaces for an excellent shopping environment
Seek out new opportunities for sales both in-store and through client engagement
Ideal Candidate
Sportscene is looking for driven individuals who blend fashion-forward thinking with high performance and excellent people skills. The role is perfect for those who enjoy working in fast-paced environments and interacting with customers from all walks of life.Casual Apparel
Qualifications & Experience:
Grade 12 (Matric) or equivalent qualification
Prior retail experience is advantageous but not essential
Must be passionate about streetwear and urban fashion culture
Familiarity with both global and local sneaker and apparel brands is a plus
Skills and Attributes
People-first attitude: A natural love for interacting with and helping customers
Target driven: Motivated by hitting and exceeding personal and store sales targets
Great communicator: Clear verbal and written communication skills
Multitasker: Able to handle several customer requests and tasks at once
Self-starter: Works independently without constant supervision
Detail-oriented: Maintains high accuracy when handling stock and transactions
Time-conscious: Effective at managing duties within allocated timeframes
Additional Core Competencies:
Builds customer loyalty: Engages authentically to foster long-term client relationships
Customer service delivery: Consistently exceeds service expectations
Problem-solving: Deals professionally with customer concerns and queries
Negotiation & selling: Able to present product value and close sales efficiently
Flexibility: Adaptable to changing schedules and retail demands, including weekends
Role Responsibility
At Sportscene, your role will be more than just selling. You’ll be expected to elevate the customer experience, build brand loyalty, and maintain Sportscene’s reputation for excellence in youth fashion. Responsibilities are varied and impactful—from stock control and merchandising to real-time customer engagement
Daily Duties Include:
Welcoming and assisting walk-in customers
Advising on product features and availability
Processing sales through the point-of-sale (POS) system
Handling exchanges and returns professionally
Monitoring stock levels and communicating restocking needs
Ensuring visual merchandising aligns with store standards
Supporting promotional launches and marketing events
Behaviours
Sportscene encourages a performance-driven culture underpinned by key values that align with TFG’s group-wide mission of empowering lives and shaping futures.Casual Apparel
Adhering to standards: Always maintaining high-quality service and compliance
Continual improvement: Constantly looking for ways to improve personal and team performance
Decision-making: Using logic and data to solve customer-related challenges quickly
Resilience: Staying composed and driven, especially during busy trading hours
Customer focus: Committed to delivering an outstanding customer journey
Planning & organising: Efficient with time and store responsibilities
Teamwork: Able to contribute positively in a collaborative environment
Curiosity: Interested in the brand, product knowledge, and customer feedback
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Position Summary
This position is more than a job—it’s a career-defining opportunity to work in one of Southern Africa’s most influential youth fashion environments. With 34 brands under the TFG umbrella and a massive international footprint, Sportscene is the ideal place to launch or grow your retail career.Government Job Board
At Sportscene, you’ll work alongside a passionate team, access training and growth programs, and represent a brand synonymous with bold streetwear culture. The team is built around energy, style, and ambition—qualities you’ll need to thrive in this competitive space.
Whether you’re looking to sharpen your customer service skills or get a foot in the door of the fashion industry, Sportscene offers a launchpad for self-expression, development, and long-term success.
Who Should Apply?
Recent matriculants interested in retail and customer service
Youth passionate about streetwear, sneakers, and fashion trends
Goal-driven individuals seeking growth in a creative environment
Professionals with previous sales or fashion retail experience
How to Apply
If you’re ready to be part of a brand that influences street style and empowers young professionals:Fashion & Style
Apply online before 07 June 2026 at 09:54 AM
Visit the TFG Careers Portal
Complete the application form and upload your CV (PDF or Word)
Ensure you meet all minimum requirements before submitting
Important Notes:
Late or incomplete applications will not be considered
Only shortlisted candidates will be contacted
This is a full-time position based in Manzini, Eswatini
Make Your Mark in Youth Fashion. Apply Today!
Apply Here